{"status":{"code":200,"message":"OK"},"response":{"found_filtered_reviews":null,"pagination":{"page":1,"per_page":5,"total":501},"bottomline":{"total_review":501,"average_score":4.780439,"total_organic_reviews":0,"organic_average_score":0.0,"star_distribution":{"1":4,"2":5,"3":16,"4":47,"5":429},"custom_fields_bottomline":{}},"products":[{"id":96250517,"domain_key":"418","name":"Salt Based Water Softener System - SS1","social_links":{"linkedin":null,"facebook":null,"twitter":null,"google_oauth2":null},"embedded_widget_link":"https://yotpo.com/go/kvegD03j","testimonials_product_link":"https://yotpo.com/go/4Ql9ItZ4","product_link":"https://yotpo.com/go/zu5yxrBF","image_url":"https://cdn-yotpo-images-production.yotpo.com/Product/98362897/80335395/square.jpg?1786717909"}],"grouping_data":{},"syndication_data":{},"product_tags":null,"reviews":[{"id":885109744,"score":5,"votes_up":0,"votes_down":0,"content":"I finally have the complete system now since I purchased them separate which I would not recommend. The system was easy to install especially when you have the proper help. We noticed right away the better quality of our water in several areas. I would recommend this system to anyone looking to upgrade their water and save some money over the more expensive systems out in the market.","title":"quality water","sentiment":0.6123238,"created_at":"2026-08-28T15:53:19.000Z","deleted":false,"verified_buyer":true,"source_review_id":null,"custom_fields":null,"product_id":96250517,"is_incentivized":false,"incentive_type":null,"images_data":[{"id":888176690,"thumb_url":"https://cdn-yotpo-images-production.yotpo.com/Review/885109744/888176690/square.jpg?1787932450","original_url":"https://cdn-yotpo-images-production.yotpo.com/Review/885109744/888176690/original.jpg?1787932450"}],"comment":null,"user":{"user_id":113461421,"social_image":null,"user_type":"User","is_social_connected":0,"display_name":"Jake D."},"language":"en"},{"id":882140846,"score":5,"votes_up":0,"votes_down":0,"content":"So far, I’m very pleased with my SpringWell SS4 Salt-Based Water Softener. The system has been working great, and I’ve noticed a significant improvement in the water quality throughout my home.\n\nWhat impressed me most is that the SS4 is doing an excellent job handling our hard water without noticeably reducing water pressure. We still have strong water flow throughout the house, while the hard-water issues have been greatly reduced.\n\nThe water feels much better, and we’re seeing fewer of the problems typically associated with hard water, such as buildup and water spots. The SS4 is rated for 4–6 bathrooms with a 13 GPM service flow, which gives us plenty of capacity.\n\nOverall, I’m very happy with the performance of the SpringWell SS4. It’s doing exactly what I wanted a water softener to do while maintaining good water pressure. I would definitely recommend it to anyone dealing with hard water and looking for a quality whole-house softener.","title":"SpringWell SS4 Salt-Based Water Softener.","sentiment":0.9689454,"created_at":"2026-08-17T19:10:13.000Z","deleted":false,"verified_buyer":true,"source_review_id":null,"custom_fields":null,"product_id":96250517,"is_incentivized":false,"incentive_type":null,"images_data":[{"id":885585619,"thumb_url":"https://cdn-yotpo-images-production.yotpo.com/Review/882140846/885585619/square.jpg?1786993842","original_url":"https://cdn-yotpo-images-production.yotpo.com/Review/882140846/885585619/original.jpg?1786993842"}],"comment":null,"user":{"user_id":64256235,"social_image":null,"user_type":"User","is_social_connected":0,"display_name":"Anthony M."},"language":"en"},{"id":878823153,"score":5,"votes_up":0,"votes_down":0,"content":"Ordering and service was smooth, as well as install and customer is pleased with their house water softener system!","title":"Ordering and service was smooth,","sentiment":0.9847448,"created_at":"2026-08-07T14:12:25.000Z","deleted":false,"verified_buyer":true,"source_review_id":null,"custom_fields":null,"product_id":96250517,"is_incentivized":false,"incentive_type":null,"images_data":[{"id":880827520,"thumb_url":"https://cdn-yotpo-images-production.yotpo.com/Review/878823153/880827520/square.jpg?1786112154","original_url":"https://cdn-yotpo-images-production.yotpo.com/Review/878823153/880827520/original.jpg?1786112154"}],"comment":null,"user":{"user_id":291150823,"social_image":null,"user_type":"User","is_social_connected":0,"display_name":"Jacob L."},"language":"en"},{"id":876054896,"score":5,"votes_up":3,"votes_down":0,"content":"I lived my whole life with hard water, this system took some getting used to, dishes, glasses and silverware slipping out of my hand and skin feeling like soap suds. Then I figured out that the system was factory water hardness was set for 25 GPG an my GPG’s was only around 12 so I reset to 15 GPG an now it seems fine.","title":"Geno’s review","sentiment":0.53241277,"created_at":"2026-07-30T23:19:53.000Z","deleted":false,"verified_buyer":true,"source_review_id":null,"custom_fields":null,"product_id":96250517,"is_incentivized":false,"incentive_type":null,"images_data":[{"id":878640616,"thumb_url":"https://cdn-yotpo-images-production.yotpo.com/Review/876054896/878640616/square.jpg?1785453848","original_url":"https://cdn-yotpo-images-production.yotpo.com/Review/876054896/878640616/original.jpg?1785453848"}],"comment":null,"user":{"user_id":147483844,"social_image":null,"user_type":"User","is_social_connected":0,"display_name":"Gene L."},"language":"en"},{"id":871705482,"score":5,"votes_up":1,"votes_down":0,"content":"Overall the system is a 5 star but the 10 day delay BEFORE shipping without explanation was disconcerting and made me want to go for the four star. I reached out a couple times during that period hoping for some kind of actual shipping info but I just got the canned message that said it could be up to 10 days before the product will be shipped. I hate being led on. Just give me the info I ask for so I can plan. I finally got shipping info (after the full 10 days). Delivery was quick and made in two separate packages over two days. That is something that Springwell can’t control. \n\nI installed the unit myself. The online instructions were hard to read and follow on a phone screen which caused me to deviate to a different model. I don’t think it mattered but still did not have to be in that jammed up small format. I would recommend viewing the instructions on something the size of an I Pad or larger screen.\n\nBeyond that, everything went well. The softener started up fine and worked as advertised. I had initially planned to not use the “free” supplied bypass valve but the clearances between the control head and tank body were insufficient to ‘neatly' accommodate the 90 degree stainless steel fittings I needed to minimize sharp bending of the flex lines. (My lines come in from overhead in vertical orientation, the softener is horizontal) \nI constructed a house side bypass / shutoff assembly while waiting for the unit to be shipped, but having both does have some advantages. The reason I had to replace my previous softener was that the supplied bypass started to leak (and it was old).\n\nSo far we are enjoying having soft water again. I particularly like the wirelessly connected control unit so I can monitor function, flows and other things that happening the dark. I am also a big fan of the use driven regeneration cycles. Compared to the old unit we are using a lot less salt. Always a good thing not having to buy more salt and lug it to the basement. \n\nIn summary, I am happy with the softener. The instructions are in need of a refresh but if you are confident enough to take on the installation you won’t have any problems. After all, it isn’t rocket science. Just FYI, most of the you tube DIYers really tend to gloss over the initial planning you should do before doing a project like this. Planning beats surprises every time.","title":"SS1 purchase and installation comments","sentiment":0.092799775,"created_at":"2026-07-19T21:19:39.000Z","deleted":false,"verified_buyer":true,"source_review_id":null,"custom_fields":null,"product_id":96250517,"is_incentivized":false,"incentive_type":null,"images_data":[{"id":874280509,"thumb_url":"https://cdn-yotpo-images-production.yotpo.com/Review/871705482/874280509/square.jpg?1784496650","original_url":"https://cdn-yotpo-images-production.yotpo.com/Review/871705482/874280509/original.jpg?1784496650"}],"comment":null,"user":{"user_id":286980932,"social_image":null,"user_type":"User","is_social_connected":0,"display_name":"J. S."},"language":"en"}]}}