{"status":{"code":200,"message":"OK"},"response":{"pagination":{"page":1,"per_page":10,"total":{"questions":12,"answers":12}},"questions":[{"id":15818134,"content":"Does this machine take a filter somewhere","created_at":"2026-02-18T20:30:11.000Z","asker":{"id":165696220,"social_image":null,"is_social_connected":false,"display_name":"Lawrence"},"answers":[{"id":48602618,"created_at":"2026-02-19T18:30:43.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hi Lawrence, for the Pro 300 we recommend either the BWT Bestsave M pouches or the AQUAlizer pitcher.","answerer":{"id":155271915,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":13279159,"content":"What is the clearance between the portafilter spout and the drip tray cover?","created_at":"2024-10-31T23:42:27.000Z","asker":{"id":157313271,"social_image":null,"is_social_connected":false,"display_name":"Coert"},"answers":[{"id":46135044,"created_at":"2025-09-22T21:10:46.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hi Coert, the clearance is barely a hair under 3.5 inches.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":9310510,"content":"Hi there,\nhow much grind should fit into the single and double baskets?","created_at":"2022-12-02T06:18:38.000Z","asker":{"id":76203881,"social_image":null,"is_social_connected":false,"display_name":"Johannes"},"answers":[{"id":26298316,"created_at":"2022-12-05T15:41:42.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hello, Single shots are 7-10 grams. Double shots are 18-20.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":8832118,"content":"Does brew group get warm during the Pro 300 warm up time (10 min)? Is there an electric thermostat used to heat brow group and portafiter?\n\nThanks,\nSM","created_at":"2022-09-26T05:45:08.000Z","asker":{"id":73534322,"social_image":null,"is_social_connected":false,"display_name":"SM"},"answers":[{"id":25071295,"created_at":"2022-09-26T15:20:58.000Z","votes_up":2,"votes_down":0,"store_owner_comment":true,"content":"Hi SM,\n\nWhen you have the steam boiler switched off, the brew boiler in the Pro 300 heats incredibly quickly. As quickly as 6 minutes according to Profitec. There is no thermostat or heating element in the group head. The boiler sits directly above it and the passive heat from the boiler heats the group as well.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":8546618,"content":"What are the dimensions of the drip tray? I want to know if I can fit an acaia pearl on the tray or if I need to find something smaller?","created_at":"2022-08-10T21:30:04.000Z","asker":{"id":5799773,"social_image":null,"is_social_connected":false,"display_name":"Seth"},"answers":[{"id":24340853,"created_at":"2022-08-11T12:45:25.000Z","votes_up":1,"votes_down":0,"store_owner_comment":true,"content":"Hello. The drip tray is 9 .5 inches wide, and 7 inches deep.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":15760942,"content":"Does the hot water dispense from the brew boiler or the steam boiler?","created_at":"2022-06-10T22:14:37.000Z","asker":{"id":69761187,"social_image":null,"is_social_connected":false,"display_name":"Dan"},"answers":[{"id":48277843,"created_at":"2022-06-15T13:57:22.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hello. Hot water dispenses from the steam boiler.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":6879467,"content":"Hi! How would I clean this machine and how often? I\u0026#x27;m looking into machines to purchase for a coffee shop!","created_at":"2021-09-30T19:31:52.000Z","asker":{"id":58960533,"social_image":null,"is_social_connected":false,"display_name":"Damaris"},"answers":[{"id":19142287,"created_at":"2021-10-01T16:15:23.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Dear Damaris,\n\nThis machine\u0026#x27;s cleaning schedule would be backflushing once every 50 shots or so. This machine cannot be descaled, so you will want to be sure you are using water with minimal scale. Once every 2 weeks, I would also recommend removal of the group shower screen for a thorough grouphead cleaning. \n\nI will say though, this machine is not meant for commercial use, so I would not recommend it for your needs. Personally, I would go for something like the Pro 700, which can be plumbed in.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":6732293,"content":"Hi! The steam wand seems short ~ is this an issue when steaming for multiple cups? Thank you!","created_at":"2021-09-15T20:12:47.000Z","asker":{"id":58275108,"social_image":null,"is_social_connected":false,"display_name":"Marsha F."},"answers":[{"id":18583802,"created_at":"2021-09-16T20:12:05.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Dear Marsha,\n\nLength of the steam arm doesn\u0026#x27;t matter much. The Pro 300 has 2 boilers, and one of them is dedicated to steaming. There is no issue with steaming multiple cups, has a quick recovery time for having the boiler back up at temp.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":15760941,"content":"hi, what comes in the box with the machine?","created_at":"2021-05-12T15:04:35.000Z","asker":{"id":53781229,"social_image":null,"is_social_connected":false,"display_name":"urooj"},"answers":[{"id":48277842,"created_at":"2021-07-14T15:56:20.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hello Alex,\n\nThis machine comes with a single and double shot basket, a backflush disc, group brush, single and double spout portafilter, and a tamper.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]},{"id":4269319,"content":"Can this machine be setup to do pressure profiling?","created_at":"2020-06-04T15:57:55.000Z","asker":{"id":37604088,"social_image":null,"is_social_connected":false,"display_name":"Tim O."},"answers":[{"id":11780651,"created_at":"2020-06-05T00:58:49.000Z","votes_up":0,"votes_down":0,"store_owner_comment":true,"content":"Hi Tim, \nThank you for leaving an inquiry. The Pro 300 is not set up for pressure profiling.","answerer":{"id":13214040,"is_social_connected":false,"social_image":null,"display_name":"Whole Latte Love"}}]}]}}